Partner Terms of Service

The partner platform is for businesses that operate a sports, fitness or activity venue. By registering you confirm that you are at least 18 years old and authorised to act on behalf of the business you represent. You are responsible for everything that happens under your account.

You must provide accurate account and company details and keep them up to date. You are responsible for safeguarding your password and, where enabled, your two-factor authentication. Notify us immediately at support@streekly.com if you suspect unauthorised access. One person may manage multiple venues under a single account; each venue is subject to these Terms.

When you register a venue we verify the company registration number (for Slovak companies, the IČO) against the public business registry (RPO / ORSR). By registering, you expressly agree that we may process the company, venue and representative details you submit for the purpose of verifying your identity, your company's existence and status, and your authority to represent it — including querying public registries and comparing the results against what you entered, and overwriting submitted details with the authoritative registry record. Until verification succeeds, a venue remains in a pending state and is not shown to end users.

You confirm that the information you provide is true, complete and current, and that you are authorised to provide it. We may reject, suspend or remove a venue if the company cannot be verified, is inactive or dissolved, if the submitted details, photos or location appear inaccurate, misleading or fraudulent, or if we reasonably suspect abuse. Verification is a check we run for our own risk purposes — it is not advice to you, and it does not make us responsible for the accuracy of registry data or for your compliance with any law.

If you later change your company or tax details, verification is re-run and your venue may return to a pending state until it completes.

The Service is currently provided free of charge. There are no subscription plans or fees, we do not collect payment details, and nothing is billed to you.

If we introduce paid features in the future, we will give you reasonable advance notice and you will be asked to agree before any charge is made. You will never be charged without your explicit consent.

You retain ownership of the content you upload — venue name, description, logo, photos, opening hours, campaigns and rewards (“Partner Content”). You grant Streekly a worldwide, non-exclusive, royalty-free licence to host, reproduce and display Partner Content for the purpose of operating and promoting the Service (for example, showing your venue and campaigns to end users in the Streekly apps).

You confirm you have the rights to the content you upload and that it does not infringe anyone else's rights or contain unlawful, misleading or offensive material. We may remove content that breaches these Terms.

You agree not to:

• submit false company, venue or location information, or claim a venue you are not authorised to represent;
• create fake check-ins, visits, streaks or rewards, or otherwise manipulate the Service's mechanics;
• circumvent, disable, tamper with or attempt to defeat any verification, geofencing, QR-validation or anti-fraud mechanism, or help anyone else to do so;
• attempt to access accounts, data or systems that are not yours, or probe, scan or breach security;
• use the Service to send spam, or to collect end-user data for purposes unrelated to your venue;
• reverse engineer, resell or overload the Service or its APIs beyond documented limits.

Streekly provides the technology that displays your campaigns and rewards and records that a user met the conditions you set. Everything about a campaign or reward is your sole responsibility — towards the end user and towards anyone else. Streekly is not the offeror, promoter, seller, sponsor or guarantor of any campaign or reward, and is not a party to the relationship between you and the user who claims one.

You alone are responsible for:

• the existence, truthfulness, accuracy and completeness of every campaign and reward you publish, including its description, value, conditions, dates, limits and any exclusions;
• the legitimacy and legality of the offer, and its compliance with all applicable law — consumer protection, advertising and unfair-commercial-practice rules, pricing and price-indication rules, promotional-game, lottery and prize-draw rules, alcohol, health, food-safety and age restrictions, sector rules, and tax and accounting treatment;
• actually honouring and fulfilling every reward a user legitimately earns, at your own cost, and deciding and resolving any claim of entitlement;
• handling complaints, refunds, returns, warranty and any statutory consumer remedies relating to what you offer;
• the safety and suitability of any activity, access, product or service the reward gives, and any conditions of entry to your venue.

You confirm you have the right and authority to make every offer you publish and to grant every reward you issue. You must not publish an offer you cannot or do not intend to honour. If you withdraw or change a campaign, you remain responsible for rewards already legitimately earned under it.

Indemnity. To the extent permitted by law, you will indemnify and hold Streekly harmless against any claim, complaint, proceeding, fine, penalty, loss, damage or reasonable cost (including legal fees) brought by or arising from an end user, consumer, competitor, authority or any third party in connection with your campaigns, rewards, offers, venue, Partner Content, your failure to honour a reward, or your breach of these Terms or of applicable law.

The Service surfaces analytics about visits, streaks and customers of your venue. You must use this data only to run and improve your venue and its loyalty offering, in line with our Privacy Policy and applicable data protection law. Where you use customer data for your own purposes you act as an independent controller and are responsible for your own legal basis, notices and compliance. You must not use it for unrelated marketing without a valid legal basis, sell it, or share it outside your business.

Each venue has one check-in code in force at a time — a printed static code, or a rotating code displayed on a screen at your venue. You are responsible for keeping your codes under your control: display the static code only at your venue, do not publish or distribute it, and regenerate or switch mode if you believe it has been copied. You must not create, encourage or accept check-ins from people who are not actually at your venue, or use the Service's mechanics to inflate visits, streaks or reward claims. We may reverse check-ins and rewards obtained this way and suspend venues involved.

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may add, change or remove features, and we may perform maintenance. We will give reasonable notice of material changes that adversely affect your use.

You may stop using the Service and delete your account at any time from the portal. We may suspend or terminate your access if you materially breach these Terms, if verification fails, or if required by law. On termination, your right to use the Service ends; we may delete your data in line with the Privacy Policy, subject to legal retention obligations. Rewards already legitimately earned by users before termination remain your responsibility to honour.

The Service is provided “as is” and “as available” to the fullest extent permitted by law, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Service will meet your business goals, produce any particular level of visits, customers or revenue, or that check-in detection, QR validation, location accuracy, anti-fraud scoring or analytics will be uninterrupted, complete or error-free.

Nothing in this section affects any rights the law gives you that cannot be set aside by agreement; everything here applies only so far as the law allows. Subject to that, and to the fullest extent permitted by law, we are not liable for: lost profits, revenue, customers, business, goodwill, data or anticipated savings; the conduct, claims or content of any end user or other partner; any dispute between you and an end user, including over a reward or campaign; reversed, rejected or flagged check-ins and any effect on reward claims; inaccurate location or device data reported to us; or any indirect, incidental, special, consequential or punitive damages.

Because the Service is provided to you free of charge and you pay us nothing for it, our total aggregate liability arising out of or in connection with the Service is excluded to the fullest extent permitted by law. This does not affect the liability described above, which cannot be excluded or limited.

These Terms are governed by the laws of the Slovak Republic. Before raising a formal dispute, please contact us at support@streekly.com so we can try to resolve it directly.

If any provision of these Terms is held unenforceable, the remainder stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor of our business. Sections that by their nature should survive termination — including sections 7, 12 and this one — continue to apply after your account ends. These Terms, together with the Privacy Policy and Cookie Policy, form the entire agreement between us regarding the Service.

We may update these Terms from time to time. If a change is material we will notify you (for example by email or in the portal). Continuing to use the Service after the change takes effect means you accept the updated Terms.

Questions about these Terms? Email us at support@streekly.com, or write to streekly s. r. o., Karpatské námestie 7770/10A, 831 06 Bratislava – mestská časť Rača, Slovak Republic.